A hospitality industry leader
aiming to help others achieve a
stress free vacation, by making it
a memorable one!
A hospitality industry leader
aiming to help others achieve a
stress free vacation, by making it
a memorable one!
Let me introduce my self
Distinguished Guests,
Welcome to beautiful Aruba! Berlinda Engelhardt is my name, and I represent Ambassador Concierge Aruba.
I was born in Curacao and have been raised in Aruba since 1998. I have been passionate about hospitality since I was a young child. I had no idea that a seed of hospitality was sprouting inside of me. I have worked at a well-known resort in Aruba for eighteen years, and during that time I learned to love, breathe, and live guest service. In 2018, I was awarded the AHATA Excellent Award for Employee of the Year, and the following year, I was again nominated in Miami, and I won CHTA Caribbean Employee of the Year.
The Ambassador Concierge consistently demonstrated her exceptional hospitality by skillfully displaying my genuine personality and charm to my guests.
Ambassador Concierge’s mission is to assist all guests with planning their Aruba vacation and provide them with the best island experience. additionally to link each and every small businesses on the island.
About Us
Berlinda Engelhardt is a notable figure in the tourism industry, particularly in Aruba. She is the owner and director of Ambassador Concierge Aruba, which is a leading tourist information center on the island. Her work involves providing comprehensive concierge services, ensuring that visitors to Aruba have access to essential information, activities, and services to enhance their travel experience.
As an expert in tourism, Berlinda likely oversees a range of services offered by her company, such as personalized tours, reservations for restaurants and events, transportation arrangements, and recommendations for local attractions and experiences. Her role as a director would involve managing operations, maintaining high standards of customer service, and continually updating and expanding the offerings of Ambassador Concierge Aruba to meet the evolving needs of tourists.
As the director of Ambassador Concierge Aruba, Berlinda Engelhardt plays a crucial role in:
- Managing Operations: Overseeing day-to-day activities to ensure smooth functioning and high standards of service.
- Customer Service: Ensuring that tourists receive personalized assistance, including recommendations for dining, activities, and events.
- Tour Arrangements: Organizing customized tours and excursions to showcase the best of Aruba’s natural beauty, culture, and attractions.
- Local Expertise: Providing valuable information and insider tips to help tourists make the most of their stay.
Through her leadership, Berlinda has significantly contributed to promoting Aruba as a top travel destination. Her dedication to providing top-notch service and her deep knowledge of the island help create unforgettable experiences for visitors, thereby boosting the local tourism industry.
Her significant contributions to the tourism sector have been recognized with several prestigious awards. In 2018, she received the Aruba Excellence Award, a national accolade celebrating outstanding achievements in tourism within Aruba. Following this, in 2019, she earned international recognition by winning the CHTA (Caribbean Hotel and Tourism Association) Employee of the Year award in Miami, which underscores her exemplary service and dedication to the tourism industry.
Her leadership at Ambassador Concierge Aruba has established the company as a leading concierge service provider on the island, contributing to the enhancement of visitor experiences and the promotion of Aruba as a premier travel destination. Engelhardt’s dedication and success in the tourism industry have made her a well-known and respected public figure in Aruba.
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